SHIPPING & RETURNS
FREE SHIPPING FOR ALL ORDERS IN GERMANY OVER €40.
For orders less than €40, the shipping fee is between €3,80 and €6,8, depending on the weight.
For international tracked orders the shipping fee is between €6,7 and €14, depending on the weight.
We deliver in Europe to the following countries:
Denmark *, Finland *, France *, Portugal *, Sweden *, Spain * Belgium, Bulgaria, Italy *, Ireland, Croatia, Luxembourg, Monaco, Netherlands *, Austria, Poland, Romania, Slovakia, Slovenia, Czech Republic , Hungary.
* France and Netherlands except overseas territories; Italy except Campione d’Italia, Livigno, San Marino, Vatican City; Denmark except Faroe Islands, Greenland; Finland except Åland; Portugal except Azores, Madeira; Spain except Canary Islands, Ceuta, Melilla.
Delivery time is between 2-4 business days.
We normally dispatch all orders within 2 working days.
During really busy periods like sales, we may take up to 1-8 days for some orders due to the high volumes.
TAXES AND OTHER DUTIES
There can be additional duties and taxes applied upon reciept of your shipment. These duties and taxes are to be paid by the recipient. Ecologiks is not required to inform customers of such additional costs and is not required to refund such costs to customer.
Returns should be made within 14 days after delivery of your shipment. The product should have to be intact and unopened, unused. The customer covers return shipping costs.
We will usually refund your order within 3 days of receiving return goods in our warehouse but please note, that it might take longer for refund to appear in your account as transfers between payment systems might take a longer time.
Please send returned items, including your order confirmation, to:
53075 Bonn, Deutschland
RETURN OF DAMAGED PRODUCTS
If you received damaged products, please contact us at e-mail:
If you have any questions regarding shipping or returns, please please contact our Customer service.